XYVEL Trip: terms of use

Version of 15 September 2026

Scope

These terms govern the use of the XYVEL Trip trip planner (xyvel.ch/trip), published by XYVEL, Switzerland, and of the XYVEL Trip Pro subscription. By creating an account or subscribing, you accept them.

Account

An account, identified by an e-mail address and a one-time sign-in code, is only required for Pro. You are responsible for access to your mailbox. At most five devices can be signed in at once; signing out revokes the device.

XYVEL Trip Pro subscription

XYVEL Trip Pro costs 7.90 Swiss francs per month. It gives access to the trip planner, within the quotas shown in the application (5 trips and 60 messages per month as of this version). The price may change for future periods; you will be informed at least thirty days in advance.

Payment and renewal

Payment is handled by Stripe, by card. The subscription renews automatically every month until cancelled. If a payment fails, Pro access is kept for three days to allow regularization, then suspended.

Cancellation

You can cancel at any time from the trip planner (Manage subscription, which opens the customer portal). Cancellation takes effect at the end of the period already paid; started periods are not refunded. XYVEL may cancel a subscription in case of manifest abuse, with a pro rata refund.

Availability

XYVEL strives to keep the Pro service continuously available, without guaranteeing it. A prolonged outage of one month or more entitles you, on request, to a pro rata refund for the period concerned.

Trip planner

The trip planner (xyvel.ch/trip) builds a programme from prices from official and partner sources, in your currency, shown as checked (with the source and time) or as estimated (with the date of the check): these prices are indicative, can change, and only the seller's site is authoritative, where the booking is made under its own terms. The programme is produced by an artificial intelligence and may contain errors or omissions: check times, formalities and prices before any purchase. XYVEL is neither a travel agency nor a package travel organiser, sells no ticket or stay and is not a party to any contract with a carrier, hotel or provider. Use is subject to the monthly quotas shown in the application; the service may be paused temporarily if the overall usage ceiling is reached. These sources and the sellers' sites have their own terms. XYVEL may earn an affiliate commission on bookings made through its links, at no extra cost to you.

Data

Data processing is described in the privacy policy, which forms part of these terms.

Governing law

These terms are governed by Swiss law. Subject to mandatory consumer protection provisions, the courts at XYVEL's registered seat have jurisdiction.

Contact

XYVEL, Switzerland. contact@xyvel.ch